Want or Need a Book We Don’t Have?

Both the Aurora Public Library and the Dillsboro Public Library have hundreds of books combined. Though our collection is quite extensive and filled with every kind of book, there’s no possible way to have every single book in the world ever published. So thankfully we have a service called Inter-library loan.

Our ILL service gives our members access to a much wider range of materials than normally possible.

 

WHO CAN USE OUR ILL SERVICE?

Any patron in good standing who has a membership that includes borrowing privileges.

 

WHAT CAN BE BORROWED?

Books, audio-books, movies, seasons, etc.

 

WHAT’S THE COST?

If we can get the item from within our state, there isn’t a charge!

 

 

 

 

 

 

Occasionally, we won’t be able to find an item and in this case any item received from out of state will carry a postage charge that depends on the material’s size and its weight. You are able to specify whether you’d like to avoid charges at the time of your request.

 

BEFORE PLACING A REQUEST:

If the desired material is part of our Library’s current collection, we will not borrow it from another library.

However, if we have a title in Large Print and you would like it to be in regular print, we are able to borrow the title that way. As well as wishing for a title that is in regular print in large print.

If the material is less than six months old, many libraries will not lend it out. In many cases, we will add the material to our collection request.

*A collection request is a database we keep for any books that you wish for the library to purchase that is newer than six months old. We may or may not purchase the material depending on a vary of reasons.

Many ILL’s will take 7-14 business days to arrive, if you need the material sooner than that, it may be wise to consider another alternative.

 

CHECKING OUT YOUR ILL:

When your loan has arrived, you will receive a notification from your preferred method (normally a phone call).

If you do receive a material from out of state, a charge will be placed on your account with an explanation.

Just like any other item within our collection, you will be responsible to return your item.

Late fees may apply.

 

AM I ABLE TO RENEW?

Occasionally, a library will allow a renewal. If you are in need of a renewal, please contact the Aurora Library or the Dillsboro Library before the date your item is due.

We can give up to a week renewal while waiting for a reply back from the current lending library.

 

RETURNING MY ILL:

Because the materials are owned by other Libraries, it is important to return the materials in a timely manner. The due dates are generally determined by the lending library and can be as long as a month or as short as two weeks. Any fines/fees due to the material being returned late will be determined by the lending library and will be charged to you.

 

If you know exactly what item you would like, you are more than welcome to fill out our form on our website or come in or call either branch to request an ILL today!

 

If you request a DVD, the DVD will not count towards our DVD limit.  This is the same for TV shows, as well.

Example: You request Lady Bird, and we receive the DVD from another library. You can still also check out two other DVD’s from our library.